Saturday, 21 February 2009

PR Facility / Maintenance Feedback Section

This section is dedicated to residents who wish to bring up issues with regards to Pearl Garden’s facilities and maintenance. Of course, I hope residents can also use this platform to voice out fair views and compliments too. So, put in your comments and get reactions from the fellow residents and JMC / MC.
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27 comments:

  1. Jimmy Leow21 February 2009 at 05:27

    Comments transferred from www.pearlgardenpg.wordpress.com

    Ed Says:
    February 20, 2009 at 6:30 am e
    Hi Leow,

    First of all thanks for setting this up so fast

    The faulty I found as below:

    -I stayed in Block A and I have difficulty in watching our local channel such as TV1, TV3, NTV7, Channel 8 and etc. What happen here is sometimes very clear but lot of times very blur, can management check the antenna up there?

    -Level C parking lot’s fluorecent light up there is not working. i believe it switches to “alternate light to be on” in the midnight, this method is fine, but some of the light is consecutive off several lights that make the parking lot very dark, please kindly check this too.

    Thanks in advance.

    ReplyDelete
  2. Jimmy Leow21 February 2009 at 05:28

    Comments transferred from www.pearlgardenpg.wordpress.com

    leowbh Says:
    February 20, 2009 at 9:32 am e
    Hi Ed,

    Same here too, sometimes clear and sometimes blur. I m sure it is the antenna positioning issue. Of course, with Astro, all’s fine. Maybe our JMC can help on getting this rectified. What about the other blocks, B and C? No problem?

    And for the lights, where is Level C? 3rd Floor?

    ReplyDelete
  3. Jimmy Leow21 February 2009 at 05:29

    Comments transferred from www.pearlgardenpg.wordpress.com

    Ed Says:
    February 21, 2009 at 7:06 am e
    Hi Leow,

    Yes, Level C is the max floor where car can go.

    ReplyDelete
  4. Anonymous21 February 2009 at 06:12

    Ed,

    With the AGM coming, things will probably be a little stagnant until the new elected management committee comes in. So, please be patience.

    ReplyDelete
  5. Anonymous21 February 2009 at 07:51

    Hi Leow,

    Can you compile all this comment/question and send to the management? So during the AGM time, they can read out their answer according to our question.

    Thanks.

    ReplyDelete
  6. Jimmy Leow21 February 2009 at 15:10

    Hi, I will sum up the comments and put in a new post for all the issues for everyone to share. The fence that was mentioned in my previous post has been "rectfied".Good job from JMC.

    ReplyDelete
  7. Jimmy Leow22 February 2009 at 05:38

    Email from LT Yeoh.

    Jimmy, I've log-in at blogspot but was unable to add a comment. I'm not a good user of blogging. Anyway, please note tha the femce has been restored but not 100% mint condition. It was brought down by kids palying football at the field as a short cut to m/s carpark to retrieve their ball. The whole perimeter fence is in bad shape as all supporting angle poles are about to fall due to sink holes. The repair job is huge and expensive. I have informed JMB secretary, Mr Gan about it. Next, the tree branches about motor shade have been trimed.

    Lastly, I noticed that you have created a PR/complaint section for residents. It is a good effort but I wish to repeat to you that the JMB & managing agent do not have official set-up in the WWW. I have tried my best to resolve the compliants within my ability and there is no guarantee that all complaints will be attended. It is my best effort.

    Regards,
    LT

    p/s: please post a notice on change of managing agent to GE Tan. Details are on notice board.

    ReplyDelete
  8. Anonymous22 February 2009 at 05:42

    LT, thank you for your effort. We need someone like you to lead the MC

    ReplyDelete
  9. Anonymous24 February 2009 at 07:51

    Reply to Block A TV reception problem. Last week we just had a technician checked Block A & C's TV recption problems. We need specific unit # since problem is not rampant in any particular block. The type of problem reported is isolated to certain unit. If there is any problem with our MATV system, then all untis will be affected. This type of problem is normally from the booster or splitter at floor level or specific line error. Resident must be aware that if the fault is specific to only one unit, he will have to pay the cost involved as provided by Strata Title Act Schedule 3. In fact the problem to Block B was traced to the wall socket inside the unit. We are still working on Block C. I've recently rejected a quotation from Pensaga of RM8000+ for replacing whole system in Block C. That is not the way to run the maintenance. For block A, pls report to mgt office since we are working on the same subject.

    ReplyDelete
  10. Anonymous24 February 2009 at 23:34

    Hi LT,

    I understand that it might be booster or splitter problem, but as I mentioned above, sometimes it was crystal clear. If there really booster or splitter problem, I believe it won't be clear all the time. By the way, I stayed in Block A, Level 10.

    Thanks.

    ReplyDelete
  11. Anonymous24 February 2009 at 23:47

    Hi LT,

    Regarding this sentence "Resident must be aware that if the fault is specific to only one unit, he will have to pay the cost involved as provided by Strata Title Act Schedule 3".

    I'm a bit confuse and curious to know about this. What is the different between fault of the "bulb" in front our house and fault of the "booster/splitter" of our house? We no need to pay for the bulb but need to pay for the booster/splitter? I thought all of this is under management's fee?

    Please help to clear my doubt and curiousity.

    Thanks.

    ReplyDelete
  12. Jimmy Leow2 March 2009 at 21:54

    Transferred from Yeoh's email to Jimmy 03-03-09

    Hi Jimmy, Are you back in Pg? Sorry.I've to email you on the comments by Mr Ed in your blog. I'm trying to check Ed's TV reception problem but can't proceed. Ed gave only his floor but not unit nos and he hasn't report the fault to mgt office. The technician needs to check the problem at his unit as there is no complaints from the rest within that floor. Also, it will cost to have the technician to come and mgt agent need proper documentation for the accouting to record the expense involved. The current status of TV reception are: Block B - case closed, Block C, in process of fixing. So, I suggest Ed to report to new building mgr, Mr Ang before we wrap up everything.

    I shall reply to Ed's question on what is common property later.

    ReplyDelete
  13. Jimmy Leow2 March 2009 at 21:56

    Hi Ed,

    LT is looking into the reception issue, please report your unit number for further action. And may I add, thanks to LT for looking into this.

    ReplyDelete
  14. Jimmy Leow4 March 2009 at 22:24

    Transferred from email

    Hi Leow,

    My unit is Block A-10-2. Can you please help me to pass this to LT because when the time I back, there will be no one in management office already.

    Thanks.
    Ed

    ReplyDelete
  15. Jimmy Leow4 March 2009 at 22:28

    Hi Ed,

    I have emailed LT about your unit.

    Best regards,
    Leow

    ReplyDelete
  16. Jimmy Leow6 March 2009 at 22:11

    Transferred from pearlgardenpg.wordpress.com

    Submitted on 2009/03/07 at 5:46am
    New Squash courts flooring not playable.
    So slippperly ..the ball actually skids off including the person playing.

    The person who did and the person who bought it off has no clue on squash.

    Proposal is to have the squash courts open,.. no need to lock them… just encourage usage..

    same goes to hall above…
    we have a nice hall but the cost of renting is really out there>>>

    Just have resonable one to get cleaning done after event

    Premchand_ksn@yahoo.com

    ReplyDelete
  17. Jimmy Leow6 March 2009 at 22:15

    Hi Premchand,

    Yes, I stopped playing squash because the flooring is not level and some panels are damaged making difficult to play. I think the cost of repair may be high, but we need the courts for exercise, don't we? I hope the MC can look into this.

    ReplyDelete
  18. Jimmy Leow7 March 2009 at 19:20

    Transferred from email.

    Just fyi & please inform Ed that new mgt agent service hours at our mgt office is 9am to 7pm on weekdays, to 5 pm on Sat, to 1pm on Sun & PH. ie. open everday maybe not on cny only. I would inform mgt office follow up but still need his contact to arrange for the wireman to visit his unit to check the problem. He can also drop a note into mgt's letter box at each block.

    Regards,
    LT

    ReplyDelete
  19. Jimmy Leow7 March 2009 at 19:21

    Transferred from email

    If it is related to the repaired one about slippery, then it was redone. Please inform the person to try out the court again.

    From LT.

    ReplyDelete
  20. Anonymous20 March 2009 at 21:23

    Squash courts is ok; pls do clean up the dust
    and start work on the other courts

    thanks for the follow up

    Proposal to have the courts door open, no need to lock to encourage more player first come first serve

    Prem

    ReplyDelete
  21. Jimmy Leow20 March 2009 at 23:43

    That's great news. Now they can repair Court No. 2 too. Happy squashing people!!

    ReplyDelete
  22. Jimmy Leow31 March 2009 at 17:19

    Transferred from pearlgardenpg.wordpress.com

    Hi Leow:

    Thanks for this Pearl Garden wedsite.

    In order to reduce wastage of water.
    Is it better to change to tap at the swimming pool shower place into push type? The water will stop flowing after few second.

    Thanks
    RW

    ReplyDelete
  23. Jimmy Leow31 March 2009 at 17:19

    Hi RW,

    That's good idea. It also save the environment too.

    Jimmy

    ReplyDelete
  24. Anonymous4 April 2009 at 08:03

    For hygiene reason, I feel that the water will not be enough to clean the body if push button tap is used. Anyway, PG's monthly water bill is very insignificant compared to many other costs. Take a look at our a/c on the notice boards.

    LT

    ReplyDelete
  25. Prem17 May 2009 at 03:36

    when is the next squash court going to be repaired?

    about my suggestion of leaving the doors open?
    any response?

    regards
    Prem A-6-1

    ReplyDelete
  26. Jimmy Leow17 May 2009 at 04:39

    Hi Prem,

    I have forwarded your issue directly to MC.

    ReplyDelete
  27. Jimmy Leow18 May 2009 at 22:42

    Transferred from email :-

    Jimmy,

    I couldn't find the comment from Prem in your blog last nite. Anyway, we had instructed GE Tan to work on the 2nd court during last Sat's MC Meeting. On not locking of court door, I can't comment but should be taken care when our new security system using access card is done.

    LT

    ReplyDelete

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